At CFISEM Safety Officer Training Institute, we are committed to providing a transparent and fair payment system for all our students and customers.
If any payment fails or the amount is deducted due to a technical issue on our platform or payment gateway (such as Razorpay), the deducted amount will be refunded to your original payment method within 7 working days, according to Razorpay’s payment processing terms.
Once a payment has been successfully completed and the service or product has been delivered, the payment will not be refundable.
All E-Book purchases are non-refundable once the payment has been successfully processed and access to the digital product has been provided.
Eligible refunds will be processed within 7 working days. The exact time may vary depending on the bank or payment provider.
If you face any payment-related issues, please contact our support team with your Transaction ID and payment details for quick assistance.